Frequently Asked Questions (FAQs)

Welcome to the Ayesha Subhan FAQs page! Here we answer the most common questions about our products, orders, shipping, and policies. If you can’t find your question here, feel free to contact our support team.

1. What sizes do you offer?

We offer a wide range of sizes for our Pakistani ladies clothing, including S, M, L, XL, and custom measurements for select designs. Please refer to our Size Guide on each product page for accurate measurements.

2. How can I place an order?

Placing an order is simple:

  1. Browse our collections and select your desired products.

  2. Choose your size, color, and quantity.

  3. Add items to your cart and proceed to checkout.

  4. Enter your delivery details and make payment.

  5. You will receive an order confirmation via email or SMS
3. What payment methods do you accept?

We accept secure payments through:

  • JazzCash

  • Easypaisa

  • Credit/Debit Cards (Visa, Mastercard)
4. How long will it take to receive my order?
  • Standard Delivery: 3–7 business days within Pakistan
  • Express Delivery: 1–3 business days Delivery times are estimated and may vary due to courier delays, holidays, or weather conditions. For more details, see our Shipping Policy.
5. Can I return or exchange an item?

Yes! We offer returns and exchanges on eligible items.

  • Items must be unworn and in original condition with tags attached.

  • Return requests must be made within 7 days of delivery.

For full details, see our Refund & Return Policy.

6. Do you offer international shipping?

Currently, we offer international shipping upon request.

  • Delivery times and charges vary by destination.

Customers are responsible for customs duties and import taxes.

7. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. Use this number on the courier’s website to monitor your shipment.

8. What should I do if I receive a damaged or incorrect item?
  • Contact us within 48 hours of delivery with photos of the item and packaging.
  • We will arrange a replacement or refund promptly, at no extra cost.
9. Can I cancel my order?
  • Orders can be canceled before they are shipped.
  • Contact our support team immediately if you wish to cancel.
  • Once shipped, orders cannot be canceled, but you may initiate a return or exchange.

10. How can I contact customer support?

You can reach our friendly support team at any time:

Email:ayeshasubhanclothing@gmail.comPhone: 03112044900Address: Shop # LG-68, Rabi center, Adam Jee Rd, Saddar, Rawalpindi, 46000